Sunday, June 13, 2010

One Psychological Strategy for Partnership

Most healthcare professionals begin their careers, value their careers, and stay in their careers because of The Noble Cause; the desire to help people. At the same time, this noble cause is an ideal perspective that, due to the human limitations, can not be sustained at all times. We must remember that the intention for good is at the root of our caregiver's motivations and yet, we may benefit from appealing to their humanity.

To expect our professionals to always have the energy and emotional stamina to be coming from the place of The Noble Cause is unrealistic. Try putting yourself in their shoes and ask yourself, "If I were my healthcare provider, in this situation, what would be in it for me?" How can partnering in this moment make their life easier, give them valuable professional experience/data, or ensure a reduction in medical error?

This is just one representation of the phrase "meeting people where they are." Sometimes, we may achieve our goals by slipping into someone's else's shoes and looking at a situation strategically rather than idealistically. Even the most loving and compassionate care providers get tired and that's ok. We can meet them where they are. Can't we?

1 comment:

Staceyb123 said...

I completely agree, Tiffany. I am a CF patient who went into medical Social Work due to my desire to help other people coping with illness. I became an oncology social worker at the Cleveland Clinic right out of grad school. I VERY QUICKLY learned that I couldn't become completely emotionally invested in every single patients experience. I went from room to room listening to tragedy after tragedy. I had to put up a bit of a wall just to be able to function and get my job done. The sad realities everywhere around me could have consumed me. Then I would have been no good to anyone. Boy, did I learn a lot about boundries those first few years out of grad school!